For professional services teams that schedule and deliver client work

Resourcing, time tracking and project financials in one system, whatever the team is called.

People, projects and budgets in one tool
Time tracking that feeds financials directly
Reporting that finance and delivery both accept
Operating built for any team that delivers client work —

The same problem, under a dozen different names

Engineering services, procurement advisory, architecture practices, in-house professional services teams inside a software company: the labels differ, the operating problem does not. Who is available, what are they working on, and is the project making money.

One place to run the firm

People, projects, budgets and hours in one place.

Supply and demand

Know when you can start projects, and when to hire new team members

Reporting both sides trust

Delivery and finance read the same records, so the numbers stop being negotiable.

Run services delivery in a system built for it

The generic project management tools the rest of the company uses do not support professional services work. Operating brings timesheets, resourcing and project financials into one system.

Visibility to new engagements and ones that are about to end

Find the right team composition for the next project

Team leads stop stitching the picture together from spreadsheets

One place for the whole delivery team to view utilization

Operating model your firm as it actually works — Client work, internal projects, billing types, roles, and teams easily configured.Star map with constellations connected by thin white lines on a dark blue background.Vintage-style star map with black dots connected by lines showing constellations on beige background.Blue background with scattered white spots resembling paint splatters or stars.Blue-gray background with scattered small white spots resembling a starry night sky.Gray background with scattered white spots resembling paint splatters or stars.

Run the delivery loop

Plan, log, compare, correct: the loop that keeps projects on budget, without a weekly data-gathering exercise.

Planned hours visible on people's timesheets

Planned versus actual hours and cost

Project health visible at a glance

Timesheet submissions and approvals

Dashboard interface showing Data Pipeline Architecture project status with a line and bar chart tracking planned, tracked, and forecasted hours over weeks W25 to W41, with detailed hour stats and individual expenses by Sarah Martinez, Alexander Foster, and James O'Brien, and total excess hours of 119.Star map with constellations connected by thin white lines on a dark blue background.Vintage-style star map with black dots connected by lines showing constellations on beige background.Blue background with scattered white spots resembling paint splatters or stars.Blue-gray background with scattered small white spots resembling a starry night sky.Gray background with scattered white spots resembling paint splatters or stars.

Connect it to everything else

Operating is designed to sit inside an existing stack rather than replace it.

CRM integrations for pipeline and deals

HRIS integration for people data

Accounting integrations for invoices and ledger

MCP Server and REST API for AI assistants and custom work

Operating connect the rest of your stack — Operating is built to fit into the tools you already run. Off-the-shelf connectors cover common CRMs; the REST API covers everything else — push data Star map with constellations connected by thin white lines on a dark blue background.Vintage-style star map with black dots connected by lines showing constellations on beige background.Blue background with scattered white spots resembling paint splatters or stars.Blue-gray background with scattered small white spots resembling a starry night sky.Gray background with scattered white spots resembling paint splatters or stars.

What firms that run on Operating say

Anna Lehto

"Operating played a key role in improving our profitability and utilization. By optimizing processes and tracking, we achieved 40% growth."

"Operating played a key role in improving our profitability and utilization. By optimizing processes and tracking, we achieved 40% growth."

70/30 Digital logo

Anna Lehto

CEO

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70/30 Digital

James Shaw

"Last year, pre-Operating, we absorbed $250,000 in unbilled work due to inefficiencies. This year, it's down to $25,000."

"Last year, pre-Operating, we absorbed $250,000 in unbilled work due to inefficiencies. This year, it's down to $25,000."

Inventive.io logo

James Shaw

COO

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Inventive.io

"We plan our tentative projects, forecast our revenue, and analyze any deviations in actual hours spent with Operating. There's no going back to the old ways."

"We plan our tentative projects, forecast our revenue, and analyze any deviations in actual hours spent with Operating. There's no going back to the old ways."

Meltlake logo

Timo Hyväoja

CEO & Founder

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Meltlake

Ville Loppinen

"We're about 150 people, in different locations and countries. We can keep things efficient and people-focused with a common view of our sales pipeline, allocations, and our team's skills and interests."

"We're about 150 people, in different locations and countries. We can keep things efficient and people-focused with a common view of our sales pipeline, allocations, and our team's skills and interests."

Columbia Road logo

Ville Loppinen

General Manager

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Columbia Road

Alisha David

"I used to spend 3 hours per week updating data from CRM to resource allocation sheets. It only takes me 15-20 minutes with Operating."

"I used to spend 3 hours per week updating data from CRM to resource allocation sheets. It only takes me 15-20 minutes with Operating."

Supreme Optimization logo

Alisha David

COO

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Supreme Optimization

John Kavaleff

"Fewer Excel sheets, a reliable future outlook—what's not to like! Centralizing our capacity planning and skill matrix Excels into Operating has made running the business easier."

"Fewer Excel sheets, a reliable future outlook—what's not to like! Centralizing our capacity planning and skill matrix Excels into Operating has made running the business easier."

IONA logo

John Kavaleff

COO

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IONA

Shawn St Mart

"We used to jump between HubSpot and Harvest all the time, but with Operating, it's all just there, working together."

"We used to jump between HubSpot and Harvest all the time, but with Operating, it's all just there, working together."

Furo logo

Shawn St Mart

Delivery Lead

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Furo

Petya Raykovska

"We switched to Operating to spend less time juggling tools and more time on client work. The reports, plus HubSpot and HiBob integrations, make that easy."

"We switched to Operating to spend less time juggling tools and more time on client work. The reports, plus HubSpot and HiBob integrations, make that easy."

Human Made logo

Petya Raykovska

Director of Ops.

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Human Made

Brittany Meeks

"Operating is great—it's a new approach compared to our homegrown spreadsheet setup, but we're quickly getting smarter and gaining clarity, especially for staffing new projects."

"Operating is great—it's a new approach compared to our homegrown spreadsheet setup, but we're quickly getting smarter and gaining clarity, especially for staffing new projects."

Winterberry Group logo

Brittany Meeks

Associate Managing Director

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Winterberry Group

Jacqueline Enoch

"We replaced our complex finance projection spreadsheet, and now our HiBob leaves are visible in Operating, keeping our calculations up-to-date."

"We replaced our complex finance projection spreadsheet, and now our HiBob leaves are visible in Operating, keeping our calculations up-to-date."

Founder + Lightning logo

Jacqueline Enoch

CFO

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Founder + Lightning

John Kavaleff

"Centralizing our capacity planning and skill matrix Excels into Operating has made running the business easier."

"Centralizing our capacity planning and skill matrix Excels into Operating has made running the business easier."

IONA logo

John Kavaleff

COO

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IONA

James Shaw

"Operating is the glue between Harvest time tracking, HubSpot, and our reporting. Both the native integrations, and the APIs are great!"

"Operating is the glue between Harvest time tracking, HubSpot, and our reporting. Both the native integrations, and the APIs are great!"

Inventive.io logo

James Shaw

COO

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Inventive.io

Perttu Paarma

"We connected Operating to NetSuite ERP via APIs and integrated HiBob using the ready-made integration, replacing our homegrown, disconnected systems."

"We connected Operating to NetSuite ERP via APIs and integrated HiBob using the ready-made integration, replacing our homegrown, disconnected systems."

Sievo logo

Perttu Paarma

VP of Professional Services

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Sievo

Ville Loppinen

"Operating replaced a ton of spreadsheets that used to link our CRM and time tracking systems."

"Operating replaced a ton of spreadsheets that used to link our CRM and time tracking systems."

Columbia Road logo

Ville Loppinen

General Manager

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Columbia Road

Adam Grønbeck Andersen

"Operating replaced a bunch of custom built reports and eliminated the hassle of connecting pipeline, allocations and time tracking."

"Operating replaced a bunch of custom built reports and eliminated the hassle of connecting pipeline, allocations and time tracking."

Intellishore logo

Adam Grønbeck Andersen

Partner

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Intellishore

Alisha David

"Operating integrates with HubSpot and Harvest, automatically importing data to plan optimal project teams and workloads."

"Operating integrates with HubSpot and Harvest, automatically importing data to plan optimal project teams and workloads."

Supreme Optimization logo

Alisha David

COO

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Supreme Optimization

Timo Hyväoja

"We integrated MS Dynamics CRM to Operating via the API, and use the ready-made Harvest integration. We also visualize our data in PowerBI."

"We integrated MS Dynamics CRM to Operating via the API, and use the ready-made Harvest integration. We also visualize our data in PowerBI."

Meltlake logo

Timo Hyväoja

CEO & Founder

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Meltlake

John Kavaleff

"It's great to have one place to plan all the projects and teams."

"It's great to have one place to plan all the projects and teams."

Iona logo

John Kavaleff

COO

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Iona

Learn how customers
run on Operating

Running a transparent, efficient consulting operation with a human touch

Running a transparent, efficient consulting operation with a human touch

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Predictive sales and hiring decisions,
powered by a Pipedrive integration

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