Run tech consulting and IT services delivery from the skill match to the paid invoice
Staffing, utilization and billing for tech consulting, product engineering, software consulting and IT services firms, on one system your AI tools can work with.
Track utilization by team, office and technology
Bill time and materials, fixed price, capped budgets and retainers on one platform
Trusted by ambitious
high-growth technical teams
Delivery data and financial data usually live in different tools
IT services firms run projects in one system, hours in another and invoices in a third, then spend the month-end reconciling all three. Operating keeps the plan, the hours and the money in one place, so delivery managers and finance are looking at the same project.
Skills-based project staffing
Bring your team's skills matrix to Operating with skill categories, skill trees, and skill levels
Utilization that means something
Separate billable, internal and pre-sales time so utilization survives scrutiny.
Every billing model
Time and materials, fixed price, capped budgets and retainers, all run in the same system.
Plan the people, not just the milestones
Resourcing works at the level IT services actually operate: named people, roles, seniority and rate cards across parallel engagements.
Squads and named assignments across multiple clients
Skills and technology tags for staffing decisions
Subcontractors alongside employees
Multi-office and multi-currency delivery
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Keep project economics honest
Budgets in fees, hours and cost mean a project that is drifting shows up while there is still time to react.
Budget versus actual on hours, cost and fees
Margin per project, client and delivery team
Change requests and scope additions tracked separately
Alerts before a budget is consumed
Close the month without a reconciliation project
Approved hours flow through revenue recognition into invoicing, and out to your ledger.
Invoices generated from tracked time and fees
Revenue recognition as work is delivered
Accounting integrations with QuickBooks and Xero
REST API and MCP Server for everything else
What firms that run on Operating say
"Operating played a key role in improving our profitability and utilization. By optimizing processes and tracking, we achieved 40% growth."
Anna Lehto
"Last year, pre-Operating, we absorbed $250,000 in unbilled work due to inefficiencies. This year, it's down to $25,000."
James Shaw
"We plan our tentative projects, forecast our revenue, and analyze any deviations in actual hours spent with Operating. There's no going back to the old ways."
Timo Hyväoja
"We're about 150 people, in different locations and countries. We can keep things efficient and people-focused with a common view of our sales pipeline, allocations, and our team's skills and interests."
Ville Loppinen
"I used to spend 3 hours per week updating data from CRM to resource allocation sheets. It only takes me 15-20 minutes with Operating."
Alisha David
"Fewer Excel sheets, a reliable future outlook—what's not to like! Centralizing our capacity planning and skill matrix Excels into Operating has made running the business easier."
John Kavaleff
"We used to jump between HubSpot and Harvest all the time, but with Operating, it's all just there, working together."
Shawn St Mart
"We switched to Operating to spend less time juggling tools and more time on client work. The reports, plus HubSpot and HiBob integrations, make that easy."
Petya Raykovska
"Operating is great—it's a new approach compared to our homegrown spreadsheet setup, but we're quickly getting smarter and gaining clarity, especially for staffing new projects."
Brittany Meeks
"We replaced our complex finance projection spreadsheet, and now our HiBob leaves are visible in Operating, keeping our calculations up-to-date."
Jacqueline Enoch
"Centralizing our capacity planning and skill matrix Excels into Operating has made running the business easier."
John Kavaleff
"Operating is the glue between Harvest time tracking, HubSpot, and our reporting. Both the native integrations, and the APIs are great!"
James Shaw
"We connected Operating to NetSuite ERP via APIs and integrated HiBob using the ready-made integration, replacing our homegrown, disconnected systems."
Perttu Paarma
"Operating replaced a ton of spreadsheets that used to link our CRM and time tracking systems."
Ville Loppinen
"Operating replaced a bunch of custom built reports and eliminated the hassle of connecting pipeline, allocations and time tracking."
Adam Grønbeck Andersen
"Operating integrates with HubSpot and Harvest, automatically importing data to plan optimal project teams and workloads."
Alisha David
"We integrated MS Dynamics CRM to Operating via the API, and use the ready-made Harvest integration. We also visualize our data in PowerBI."
Timo Hyväoja
"It's great to have one place to plan all the projects and teams."
John Kavaleff
Learn how customers
run on Operating
Running a transparent, efficient consulting operation with a human touch
Running a transparent, efficient consulting operation with a human touch
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