If you are a customer and would like to review our full Data Processing Agreement, please contact us at support@operating.app. We’ll be happy to provide the complete agreement, including details on how we process and protect your data in compliance with applicable data protection laws, including the GDPR.
Approved Third-Party Data Subprocessors
| Subprocessor Entity |
Nature and Purpose of Processing |
Categories of Personal Data |
Location of Processing |
| AWS |
Primary hosting |
Emails, professional details (allocations, skills…), names |
EU (Frankfurt) |
| Honeycomb |
Application performance monitoring |
Minimal data for error diagnosis, possibly including emails, professional details (allocations, skills…), names |
EU |
| Sentry (Functional Software Inc.) |
Error monitoring |
Minimal data for error diagnosis, possibly including emails, professional details (allocations, skills…), names, and user IDs |
US (standard contractual clauses signed separately, GDPR-compliant) |
| Okta Inc. |
Access management |
Personnel emails |
EU & USA (standard contractual clauses signed separately, GDPR-compliant) |
| Posthog |
Product analytics |
Names and emails of platform users, and associated usage data |
EU (Frankfurt) |
| Featurebase |
Customer support |
Names and emails of platform users |
Germany |
